Snappy API Documentation – Powering Scalable Gifting Integrations
Introduction
Welcome to the Snappy API!
Snappy helps organizations create meaningful gifting experiences at scale — without the need to collect physical addresses. Our API empowers you to embed personalized gifting flows directly into your workflows, platforms, and systems.
Whether you're looking to boost employee engagement, reward loyal customers, or increase campaign response rates, Snappy API provides the flexibility to automate and manage these gifting moments programmatically.
Explore some of the most common use cases below to see how Snappy can support your business goals.
Key Use Cases
🎁 Employee Recognition & Retention
Automatically send gifts for work anniversaries, birthdays, or performance milestones via integration with HR systems like Workday or BambooHR.
🛍️ Customer Loyalty & Retention
Reward VIP customers or long-term subscribers with personalized gifts to foster loyalty and drive repeat business.
📈 Sales Lead Nurturing
Improve conversion rates by sending gifts at key moments in the sales funnel, such as after product demos or calls, using CRM triggers.
📢 Marketing Campaign Incentives
Increase campaign engagement by offering branded gifts for survey completions, webinar sign-ups, or other key interactions.
🤝 Client Onboarding & Appreciation
Welcome new clients with thoughtful gifts once onboarding milestones are completed, creating a memorable first impression.
🔄 Peer-to-Peer Gifting
Enable employees to send each other gifts through internal tools (e.g., Slack, Microsoft Teams), promoting recognition, appreciation, and team bonding.
Key Features
- Personalized Gifting: Deliver custom-branded or curated gifts to recipients without collecting physical addresses.
- Seamless Integration: Connect effortlessly with HRIS, CRM, marketing platforms, or internal tools through standardized RESTful API endpoints — or leverage automation platforms like Zapier, Make, and webhooks for no-code/low-code connectivity.
- Automated Campaigns: Trigger gift deliveries automatically based on predefined business rules, user behavior, or external system events.
- AI-Prompt Enabled Actions: Integrate gifting workflows into AI-driven enterprise environments, allowing users to initiate actions via natural language prompts (e.g., through Salesforce Agent Force or Microsoft Copilot).
- Real-Time Tracking: Track the full lifecycle of each gift — from creation to redemption — and receive event-driven updates via webhooks.
- Recipient Management: Manage a dynamic recipient database programmatically through the API.
Support
For assistance, please visit our Contact Us page to reach the appropriate team.
Updated 28 days ago